Marketing Ideas

Profit with a Personalization Event!

January 24, 2013 by · Leave a Comment 

by Mary Castelli, Marketing Stahls’ takes personalization seriously. I can remember, like it was yesterday, the two-week training class I went through as a new hire. With so many personalization options, there was a lot to learn. Pre-Cut Letters and Numbers, several varieties of pre-spaced text, Any Word. Any Way.™, endless arrays of materials and [...]

The Basics of Customer Service – Part II

November 16, 2012 by · 1 Comment 

by Peggy Elliott, Product & Training Manager Training Your Staff – and Your Customers Training your staff may sound like common sense, but there are many facets of training that sometimes are never even considered. Typically, employees are trained to service customers by asking the basic questions (May I help you find something? Did you [...]

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